Privacy Policy

Plertanimx S.A. de C.V. (hereinafter, "Plertanimx", "we" or "the Company") is committed to protecting the privacy and personal data of its users, clients, and visitors to the website plertanimx.com.

This Privacy Policy describes how we collect, use, store, and protect your personal information, in compliance with Mexico's Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines in force in the United Mexican States.

The data controller for your personal data is Plertanimx S.A. de C.V., with registered address at Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, Alcaldía Cuauhtémoc, C.P. 06500, Mexico City, Mexico.

You may contact us at any time via email at privacidad@plertanimx.com or by phone at +52 55 8421 7300.

We collect the following personal data when you interact with our website or request our services: full name, email address, and the content of messages you send us through the contact form.

We do not collect sensitive financial data, credit card numbers, or banking information through this website. Any financial or asset data that may be shared during in-person consultations is governed by a separate confidentiality agreement.

Your personal data will be used for the following primary purposes: responding to your inquiries and information requests, providing personalized financial advisory, following up on contracted services, and sending you communications related to your consulting file.

As secondary purposes, we may use your data to: send you information about workshops, seminars, and new services (always with your prior consent), compile internal service statistics, and improve the user experience on our website.

The processing of your data is based on your express consent, granted when you submit the contact form. In the case of contracted services, the additional legal basis is the contractual relationship between you and Plertanimx.

You may revoke your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal.

Plertanimx does not sell, rent, or share your personal data with third parties for marketing purposes. We only share information with: technology service providers that host our website (under strict confidentiality agreements), and competent authorities when required by legal provision or court order.

Any data transfer will be carried out in accordance with the LFPDPPP and with appropriate security measures.

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable legislation.

Data collected through the contact form is retained for a maximum period of 24 months from your last interaction with us. After this period, your data will be securely deleted.

In accordance with the LFPDPPP, you have the right to Access your personal data, Rectify your data if inaccurate, Cancel the processing of your data when you consider it is no longer required for any of the stated purposes, and Oppose the processing of your data for specific purposes (ARCO rights).

To exercise any of these rights, send your request to privacidad@plertanimx.com with the following information: your full name, a clear description of the rights you wish to exercise, and a valid identification document. We will respond to your request within a maximum of 20 business days.

We implement technical, administrative, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized access. These measures include encryption of communications (SSL/TLS), role-based access control, and periodic backups.

However, no method of Internet transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.

Plertanimx reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with the corresponding last updated date.

We recommend reviewing this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

If you have questions, comments, or requests related to this Privacy Policy, you may contact us at: Plertanimx S.A. de C.V., Av. Paseo de la Reforma 505, Floor 32, Col. Cuauhtémoc, C.P. 06500, Mexico City, Mexico. Email: privacidad@plertanimx.com. Phone: +52 55 8421 7300.